CollectWin – Debt Collection

CollectWin Debt Collection 

is our solution specifically designed to simplify and fasten debt collection management processes. It covers all stages from early days to legitimate proceedings and automates business rules to help you manage your delinquent account collection.

 

CollectWin is designed and developed with features like 360-degree monitoring debtors, management of teams & lawyers, real-time reporting services in order to fasten and finish off debt collection

Monitor Debtors

Gather all the information about your debtors; recent and past addresses, home owner or tenant, contact information, NI and pensions, credit scores, first degree relatives like spouse, parent, child or sibling, debt files, vouchers, cosigners etc.

Track your communication with clients; phone, fax, e-mail, mail and text.

Monitor the debt, payments and if the debtor is willing to pay so you can take the required action on time.

See if the debtor is a guarantor at the same time so that you can measure your overall risk on that debtor.

Files

Follow the stage and history of debt files going through. Original debt, interest amount, legal or business outgoings, payments done, up to date debt amount and so on.

Track easily when the debt’s gone into irregular intervals, is it in a legitimate proceeding, how many payment plans have been done or how many have been terminated before its end term.

Alerts & Reminder

CollectWin monitor all process and does not allow  user to miss any actions.

If the client is in a critical stage to get into late payment alerts are sent to the representative. 

Clients are notified about upcoming or late payments by e-mail or text

Create for Quick Result

Create quick or detailed campaigns taking into account the type of debt, debtor, amount of debt, territory or any other parameter so that you can shorten the collection periods.

Distribute these campaigns either by phone, text or e-mail and measure the results.

Management

Create your business rules which reflect your companies’ debt collection strategies. Define your rules as many as you need and change them as often as you like.

The rules to assign the files between agents or lawyers, discounts making rules, communication rules, debt segmentation rules or priority issues. Let CollectWin work in the same way you do. And many more, in your imagination.

Collaboration

Create your departments and teams as well as defining their privileges to access the files, create payment plans and even discounts level they can apply.

Schedule team’s or agents work and set up their targets.

Measure agent, team or department based performance and report the results.

 

All for your Security

GDPR compliant and multi level security and application layer helps to secure your data and can be set it up separately for each country.

Multi layer application approach does not allow user access to unauthorized data and user access can be managed internally and connected to internal user authentication algorithm.

It has the same security level for on premise or cloud environments.