CollectWin is our solution specifically designed to simplify and accelerate debt collection management processes. It covers all stages from early days to legal proceedings and automates business rules to help you manage your delinquent account collection.
CollectWin is designed and developed with features like 360-degree monitoring debtors, management of teams & lawyers, real-time reporting services in order to accelerate and finish off debt collection
Gather all the information about your debtors; recent and past addresses, home owner or tenant, contact information, NI and pensions, credit scores, first degree relatives like spouse, parent, child or sibling, debt files, vouchers, cosigners etc.
Track your communication with clients; phone, fax, e-mail, mail and text.
Monitor the debt, payments and if the debtor is willing to pay so you can take the required action on time.
See if the debtor is a guarantor at the same time so that you can measure your overall risk on that debtor.
Follow the stage and history of debt files going through. Original debt, interest amount, legal or business outgoings, payments done, up to date debt amount and so on.
Track easily when the debt’s gone into irregular intervals, is it in a legal proceeding, how many payment plans have been done or how many have been terminated before its end term.
Alerts & Reminders
If the client is in a critical stage to get into late payment alerts are sent to the representative.
Clients are notified about upcoming or late payments by e-mail or text.
Create quick or detailed campaigns taking into account the type of debt, debtor, amount of debt, territory or any other parameter so that you can shorten the collection periods.
Distribute these campaigns either by phone, text or e-mail and measure the results.
Create your business rules which reflect your companies’ debt collection strategies. Define your rules as many as you need and change them as often as you like.
For instance, the rules to assign the files between agents or lawyers, discounts making rules, communication rules, debt segmentation rules or priority issues. Let CollectWin work in the same way you do.
Create your departments and teams as well as defining their privileges to access the files, create payment plans and even discounts level they can apply.
Schedule team’s or agents work and set up their targets.
Measure agent, team or department based performance and report the results.